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SaaSby reviewops

App Review Management

Respond to every app store review within 2 hours, automatically

An app store reputation system: agents monitor Apple App Store and Google Play reviews, classify sentiment, draft personalised responses, escalate bugs to the dev team, and generate weekly reputation reports.

Agents
4
Estimated cost / mo
$95
Estimated revenue / mo
$3k–$10k
First output
< 2 min

Agent Roster

Review MonitorHaiku 4.5
every-30-min
poll App Store APIpoll Play Store APIdetect new reviews
Sentiment ClassifierHaiku 4.5
per-review
positive/negative/neutraltopic classificationurgency scoring
Response WriterSonnet 4.6
per-review
personalised responsetone-match to reviewinclude fix ETA if known
Report AgentSonnet 4.6
weekly
reputation score trendtop complaint themesactionable product feedback

Goals

Respond to 100% of app store reviews within 2 hours
Increase average rating from 3.8 to 4.5+ stars in 90 days
Automatically escalate 1-star bug reports to GitHub Issues
Identify top 3 user complaints weekly for product roadmap

Knowledge Base

./knowledge/
├──response_templates.md
├──app_features.md
├──escalation_rules.md
├──brand_voice.md

Skills

review-monitoringsentiment-analysisresponse-generationbug-escalationreputation-reporting
Deploy
# after unzipping:
npx companies.sh add ./app-review-management
Fork template
Tags
#reviews#app-store#reputation#customer-support

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